Existing clients
Already a client?
Then the fastest path is straight to your team – no detour via our general hotline. You'll speak directly to the person who knows your file.
Your direct line
Find your advisor in the email signature.
Every email we send you ends with the direct phone extension and personal address of your advisor. That's the fastest route to an answer.
Why not via the switchboard?
Your personal advisor knows your case, your industry and your history. Going direct skips handovers and double explanations – it's the shortest route to a substantive answer.
- 01
Open your most recent GUHR email
BWA, annual accounts, tax return – anything sent by your team will do.
- 02
Scroll to the signature
You'll find the name, direct phone extension and personal email of your dedicated advisor.
- 03
Call or reply directly
We typically respond within one business day – often considerably faster.
Something off?
Straight to the team lead.
If your advisor isn't reachable, something is taking too long or you don't feel heard – please let us know. Your message goes confidentially to our team lead and is escalated immediately.
- Response within one business day – personal, not automated.
- Confidential, without going through your existing advisor.
- Reviewed and escalated directly by our team lead.
Escalation form
Tell us what's wrong.
The more concrete, the better we can act. Required fields are marked.
Not a client yet?
Not yet a GUHR client?
Then our switchboard and inquiry inbox are exactly the right place. We'll get back to you within one business day with the next step.